Welcome to Softax Company. These Terms & Conditions govern your access to and use of our ERP Software-as-a-Service platform Service. By subscribing to or using our Service, you agree to comply with and be bound by these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Our Service is provided on a subscription basis. Fees, billing cycles, and payment methods are disclosed at the time of subscription.
All prices are listed in EGP (Egyptian Pounds) unless otherwise stated.
You authorize us to charge your payment method at the start of each billing cycle.
Refunds: Payments are non-refundable, including partial use of the Service. However, in cases of duplicate payments or system errors, refunds may be issued at our discretion.
Cancellations: You may cancel your subscription at any time. Your access will continue until the end of your current billing cycle. No refunds will be issued for unused time.
For refund or cancellation support, please contact us at support@softax.com.eg.
You retain full ownership of the data you enter into our system.
Upon cancellation, you may request a copy of your data within 30 days. After that, we may permanently delete it.
While we strive for 99.9% uptime, Softax is not liable for temporary outages due to maintenance, updates, or technical issues beyond our control.
All content, software, and materials provided by Softax remain the intellectual property of Softax and its licensors.
Softax shall not be liable for any indirect, incidental, or consequential damages.
In any event, our total liability shall not exceed the amount paid by you in the past 3 months.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website.
These Terms shall be governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts.